Windows Desktop Client Logging

Trace Logging
Windows Event Log
See Also

There are two different types of logging available for the Windows Desktop Client.

Trace Logging - Warnings, errors, and general application information.
Windows Event Log - Crash information.

Trace Logging

You'll be using the tool DebugView.exe to view trace logging information. It can be downloaded here: https://docs.microsoft.com/en-us/sysinternals/downloads/debugview

To log trace information to a file, add the following to Argus.exe.config. (Default location: C:\Program Files\RealNetworks\SAFR\Argus\Argus.exe.config)

<configuration>
    <system.diagnostics>
        <trace autoflush="true" indentsize="4" >
            <listeners>
                <add name="SAFRTraceLogFileListener"  
                     type="System.Diagnostics.TextWriterTraceListener"
                     initializeData="C:\Users\user\AppData\Local\Temp\SAFRDesktop.log" >
                     <filter type="System.Diagnostics.EventTypeFilter" initializeData="All" /> 
                </add>
                <remove name="Default" />
            </listeners>
        </trace>
    </system.diagnostics>
</configuration>

SAFRDesktop.log will be the trace log. You can specify any location you prefer, so long as you have the necessary permissions to write data to the specified location.
The filter line is optional. It's for restricting the log data to certain event types.
To enable both DebugView and file logging, remove the <remove name="Default" /> line.
You shouldn't leave trace logging on all the time, for the following reasons:
- The log file will continuously grow until the disk is full.
- Performance will be slowed when trace logging is turned on.
- Trace logging is not thread-safe and may cause unexpected problems.

The app.config tracing configuration schema is located here: https://docs.microsoft.com/en-us/dotnet/framework/configure-apps/file-schema/trace-debug/

Windows Event Log

To view Windows Event Log information, do the following:

Open the Windows Event Viewer.
1. Right click on the Windows icon in the bottom left corner of the screen.
2. Select **Search*.
3. Search for Control Panel.
4. Click on Administrative Tools.
5. Click on Event Viewer.
In the left hand pane, select Windows Logs->Application from the tree.
Look for "Application Error" in the Source column in the middle pane.

Windows Desktop Client Logging

Trace Logging

Windows Event Log

See Also