Queue Dashboard
The Queue Dashboard is used to monitor wait times in a queue. In order to use the Queue Dashboard you'll need 2 cameras: one for the entrance, and one for the exit.
- Directory: User directory from which to run the dashboard.
- Site: Specifies the camera(s) to use. Cameras' default site values can be set using the Account Preferences tab within the Desktop Client.
- Ignore Person Types: The Person Types that should not be included in the dashboard, if any.
- Live for last: Number of previous hours to include in the dashboard. Every time the dashboard refreshes, the most recent Live for last hours are used to re-generate the Queue Dashboard. The dashboard's refresh rate is defined by the Refresh Interval parameter below. This parameter is mutually exclusive with Time Range below.
- Time Range: Time range to include in the dashboard. This parameter is mutually exclusive with Live for last above.
- Queue Name: Title of the queue that appears at the top of the dashboard.
- Entry Source: The camera at the beginning of the queue.
- Exit Source: The camera at the exit of the queue.
- Queue is first in first out: When this is enabled, (i.e. FIFO behavior is enabled) when a person exits the queue everybody who entered the queue before that person is assumed to also be gone from the queue. When this is disabled, people who haven't been seen to leave the queue are assumed to still be waiting, until that person's maxWaitTime is exceeded.
- Count Interval: The amount of time each bar on the wait time chart in the Queue Dashboard represents.
- Max wait time: Any individual whose wait time exceeds this value is assumed to be a false data point and is discarded. It's assumed that the person left the queue without waiting within it to get to the end.
- Red Alert Wait Time: When the wait for somebody is greater than this number, the bar in the wait time chart is shown in red. Set this parameter to zero if you don't want any bars shown in red.
- Yellow Alert Wait Time: When the wait for somebody is greater than this number, the bar in the wait time chart is shown in yellow. Set this parameter to zero if you don't want any bars shown in yellow.
- Colors: Specifies which color scheme will be used for the dashboard. There are three options: Blue Theme, Green Theme, and Contrast.
- Logo Image URL: Use this to use a custom logo in place of the SAFR logo at the top of the wait time chart.
- Scale automatically: When enabled, the dashboard will automatically fill the user's browser window. This facilitates reading the dashboard even when the window is very small. (e.g. on mobile devices)
- Refresh Interval: Specifies how frequently the data on the dashboard is refreshed. If "0" is entered, the dashboard won't work. If you want a very quick refresh time, enter a very small non-zero number such as 0.1.
Below is a sample Queue Dashboard.